Penname tracks 17,742 Medium publications and ranks them by their number of followers.
IBM watsonx Assistant is a conversational AI platform that’s easy to use. It’s designed for non-technical builders who want to help answer questions and help their customer get stuff done.
Tips and advice for building a customer-centric company, investing in support-driven growth, and delivering exceptional customer service.
Tools, methods and practical tips for designing services. A blog about Customer Experience and Service Design.
Publication for customer service and customer success professionals in the eCommerce industry.