The Top 17,742 Publications on MediumTopic : Customer Experience
Penname tracks 17,742 Medium publications and ranks them by their number of followers.
- RankPublicationCategorySubscribers
#2Adobe Tech Blog
News, updates, and thoughts related to Adobe, developers, and technology.
• • • • •7,605
#3IBM watsonx Assistant
IBM watsonx Assistant is a conversational AI platform that’s easy to use. It’s designed for non-technical builders who want to help answer questions and help their customer get stuff done.
• • • • •4,338
Dormant#4The Customer Service Blog By Help Scout
Tips and advice for building a customer-centric company, investing in support-driven growth, and delivering exceptional customer service.
• • • • •4,008
Dormant#5Service Design Magazine
Tools, methods and practical tips for designing services. A blog about Customer Experience and Service Design.
• • • • •3,431
Dormant#6Digital Adoption 101
Exploring topics of interest for organizations undergoing digital adoption, such as: digital transformation, training and onboarding, user experience, and the customer experience.
• • • • •2,687
#7R Before D
R Before D believes in Research Before Design (and Development). We care about customer, user, and human experiences with products and services. Balance biz and customer needs. Deserve adoption and retention. CustomerCentricity.com. youtube.com/@cx-cc and youtube.com/@DeltaCX
• • • • •1,703
Dormant#8Touchpoint
Touchpoint is the first and only journal dedicated to the practice of service design. Published by practitioners for practitioners, Touchpoint is essential reading for both newcomers and seasoned experts.
• • • • •1,214
Dormant#11SAP Innovation Spotlight
Brand journalists cover tech and IT trends like Digital Transformation, Future of Work, Purpose, Customer Experience, and more. VISIT OUR ARCHIVES HERE: https://medium.com/sap-innovation-spotlight/archive.
• • • • •677
Dormant661
Dormant#13Future is Present Tense
Future is Present Tense presents a glimpse into thinking and various points of view from Nordkapp, a leading strategic design advisory from Helsinki, Finland.
• •594
486
282
249
#18Sinch Blog
Connecting minds and stories about Chatbots, Conversational Channels, Artificial Intelligence, Products, Engineering, Customer Experience, and, of course, about our Culture: Dream Big, Win Together, Keep It Simple and Make It Happen.
• • • • •197
#19CXinnovations
A blog about delivering the best customer experience in omnichannel contact center projects and solutions, speech and conversational technologies, A.I., chatbots, etc.
• •158
#20Nile HQ: Strategic Design Stories
Viewpoints on innovation, experience, culture and ventures, from Nile - the people working to bring the future of human connections to life.
• •149
#21Cast & Hue
Cast & Hue is a design collective that solves wicked problems through a human-centered approach to insights, innovation, and experience design. We lead with empathy and use frameworks including Jobs-to-be-Done, Design Thinking, and Systems Thinking.
• •139
